Psychosocial Wellbeing Coaching

What does the Psychosocial Wellbeing Coaching include?

Consultations with an organisational psychologist (not a generalist counsellor)
4–6 structured, 30-minute coaching sessions, with additional sessions available by consultation
Delivered via video consultation
Confidential, and aligned to workplace outcomes
Progress tracked through regular reports and structured debriefs, with worker confidentiality always maintained

When to use it

Ageing workforce: structured transition planning for self-neglect, retirement anxiety and outside stressors
Younger cohort with barriers: building social self-efficacy and resilience to address unexplained absenteeism
Barriers to recovery: targeting motivation gaps and external stressors stalling physical early intervention
Return to work from physical injury: bridging the gap between physical capacity and mental readiness (fear-avoidance)

How This Differs from EAP

Standard Employee Assistance Programs are a safety net — valuable but often reactive. Our coaching is proactive, clinically led, and reports back to the workplace.

Led by

EAP: generalist counsellors/psychologists.

WHA: organisational psychologists.

Triggered by

EAP: self-initiated, once already in distress.

WHA: absenteeism, difficulty performing role requirements, or barriers to recovery in physical rehab.

Used for

EAP: treatment/management of a diagnosed psychological injury.

WHA: fear-avoidance, RTW barriers, burnout, team dynamics, retirement, life transitions.

Reporting

EAP: the employer sees general usage statistics, with no actionable insight.

WHA: a weekly status report gives the workplace guidance to support the worker.

What clients have to say

Our staff love the service, it is very popular. It definitely contributes to our proactive injury management and early intervention program.
Workplace Health and Safety Coordinator
Zoos, Parks and Gardens Industry
WHA has been instrumental in getting our workforce back to work quickly either from workplace injuries or private injuries, illnesses and conditions. We've seen a huge improvement in outcomes for our workforce by making WHA's services freely available to all and getting in early following an injury and applying effective treatment/rehabilitation.
Stephen, General Manager
Mining Industry
Since we began using WHA onsite services, the staff culture around injury management and reporting of incidents, injuries and near misses has improved. Our staff are engaging in the support we offer to return them to, or retain them at work.
Early Intervention Officer (RTW Coordinator)
Local Council
The service has been great for the employees on our site, with many receiving treatment that really helps them in their management of their health conditions.
Safety Manager
Food Manufacturing Industry
We receive excellent service through a program that is highly regarded across the organisation. The return on investment is well worth it.
Manager People and Development
Shepparton City Council
Work Healthy Australia is well-organised and has a range of services. The reporting is in high detail. Access to reports and bookings is easy to navigate. WHA is the best service to take care of our workers. Not just injury management but also the education that is passed to team leaders and the workers themselves on injury prevention and basic well-being has proved a huge boost to our safety and well-being culture.
Haydan Sheffield, OH&S Manager
Thomas Foods International
Regular access to Work Healthy Australia appointments prevents minor niggles from turning into major issues and painful injuries to heal faster and more thoroughly.
Governance and Administration Manager
Zoos Victoria
Work Healthy Australia has made a significant difference with our employees by addressing injuries before they become medical treatment. The staff are very professional and enjoy coming to our plant. The Work Healthy Australia staff have built trust with our employees, which is very important.
WHS Manager
John Dee
The providers are well trained and understand what our site needs regarding employee health, management and well-being. The reports they provide at the end of each day they have been on site are helpful for us in managing our employees accordingly.
Tracie Dallas, Return to Work Officer
Ararat Meat Exports
Great communication, great skills from the actual hands-on providers, great systems to be able to filter/identify the data from sites.
National General Manager
Meat Processing Industry