When communication or collaboration between these parties is lacking, this can then lead to the worker requiring longer time off their role, increased chance of re-injury, and general worker dissatisfaction. In this article, we will explore this collaboration and give tips on how it can be improved.
There are a number of reasons for a worker to book an appointment to see a workplace health provider. This can include injury prevention, work hardening, fit-for-task assessments and of course early intervention (EI) care. With EI appointments, workers may present with minor injuries that we can help prevent from becoming long term injuries, or with moderate-to-severe injuries that have needed a change to suitable duties or being unable to work at all. Our role is to provide onsite treatment, rehabilitation exercises and advice, as well as work with onsite contacts, to help return these workers back to their designated roles as quickly and safely as possible.
When coming up with a return to work plan for an injured worker, collaboration between the provider, client contact, return to work / HR manager and department supervisor is essential to ensuring that all advice is followed, workers are placed in appropriate temporary roles and they aren’t placed in potentially high risk situations.
This line of communication can break down in a number of ways, including:
As you can see, there are a number of ways that the collaboration and communication can break down between each party, which can lead to a number of unwanted scenarios.
When the lines of communication are clear and utilised, and collaboration occurs between all parties, we have found that workers recover from their injuries quicker, experience fewer aggravations and re-injuries, and are generally more satisfied in their workplace.
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