Mental Health First Aid Training


Delivered by our accredited trainers, this Mental Health First Aid course will teach you and your team how to provide initial support to other adults who may be experiencing a mental health problem or mental health crisis.

This course is based on guidelines developed through the expert consensus of people with lived experience of mental health problems and professionals.

Upskill your team

Attendees will become an Accredited Mental Health First Aider upon completion of the course.

Who should attend?

  • Team leaders
  • Supervisors
  • Department managers
  • HR managers
  • OH&S managers

Course format

  • 12 hour course that can be delivered over two, three or four sessions.
  • We recommend a gap of no more than two weeks between sessions.
  • Maximum 15 participants per course.

Topics covered

  • Mental health crisis
  • Suicidal thoughts and behaviours
  • Non-suicidal self-injury
  • Panic attacks
  • Traumatic events
  • Severe psychotic states
  • Severe effects from alcohol or other drug use
  • Aggressive behaviours
  • Mental health issues
  • Depression
  • Anxiety
  • Psychosis
  • Substance use


Evaluations consistently show that mental health first aid training is associated with improved knowledge of mental illnesses, their treatments and appropriate first aid strategies, and confidence in providing assistance to individuals with mental illness.

It is also associated with decreased stigma and an increase in help provided.

Mental health conditions present substantial costs to organisations.

However, through the successful implementation of an effective action to create a mentally healthy workplace, organisations, on average, can expect a positive return on investment (ROI) of 2.3.

That is, for every dollar spent on successfully implementing an appropriate action, there is on average $2.30 in benefits to be gained by the organisation.


  • Workplace Health and Safety Coordinator
    Our staff love the service, it is very popular. It definitely contributes to our proactive injury management and early intervention program.
    Workplace Health and Safety Coordinator
    Zoos, Parks and Gardens Industry
  • Stephen, General Manager
    WHA has been instrumental in getting our workforce back to work quickly either from workplace injuries or private injuries, illnesses and conditions. We've seen a huge improvement in outcomes for our workforce by making WHA's services freely available to all and getting in early following an injury and applying effective treatment/rehabilitation.
    Stephen, General Manager
    Mining Industry
  • Early Intervention Officer (RTW Coordinator)
    Since we began using WHA onsite services, the staff culture around injury management and reporting of incidents, injuries and near misses has improved. Our staff are engaging in the support we offer to return them to, or retain them at work.
    Early Intervention Officer (RTW Coordinator)
    Local Council
  • Safety Manager
    The service has been great for the employees on our site, with many receiving treatment that really helps them in their management of their health conditions.
    Safety Manager
    Food Manufacturing Industry